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Below are some of the most frequently asked questions about Goebel brands. If you have a question that is not answered here, please send it via e-mail and we'll do our best to get you an answer. We look forward to hearing from you!

About our products:
Goebel offers consumers of all ages and style preferences a wide selection of collectible, gift and home décor products. Known primarily for porcelain product, Goebel has recently introduced decaled and colored glass gift and home décor items.

What is the value of my Goebel figurine(s)/products?
Goebel of North America does not appraise products or provide the value of Goebel Collectibles. There are a few reference books that list secondary market value ranges for Goebel figurines and products:

Other resources:

  • Goebel Networkers
    P.O. Box 396
    Lemoyne, PA 17043
  • The American Society of Appraisers at 1-800-272-8258 can assist you with finding a personal property appraiser in your area.

When it comes to a matter of value, you must remember the price is set by what the buyer is willing to pay and the seller is willing to accept.

How can I contact the factory for a visit behind the scenes?
Visitors can see Goebel artisans at work in a special demonstration area that has been set up at the factory. Additionally, sponsored trips are taken behind the scenes. The Information Center in Roedental is open Monday through Friday from 9:00 am to 5:00 pm and Saturday from 9:00 am to noon. For more information visit Pay us a Visit on M.I. Hummel Club.com.

We offer factory tours to all visitors on:
Tuesdays at 10.00 a.m.
Wednesdays at 1.00 p.m.
The fee is Ű 2.50 for Club Members and Ű 4.00 for non-Club Members.

How can I clean my figurines?
Place your figurine on a flat surface. Cover the air hole. Take a clean shaving or makeup brush and dip it in a solution of tepid water and mild soap such as baby shampoo. Gently brush over the body of the figurine. Rinse the figurine carefully by taking a soft cloth dipped in tepid water to remove the soap. Allow the figurine to air dry.

How can I reach Goebel of North America?

  • Call Us
    • 1-800-311-6464
      8:30 am - 5:00 pm EST M-Th
      8:45 am - 4:00 pm EST F
    • Summer Hours
      Beginning May, ending Labor Day:
      8:00 am - 5:15 pm EST M-Th
      8:30 am - Noon EST F
  • Email Us
  • Write Us
    • Goebel of North America
      Consumer Services
      P.O. Box 11
      Pennington, NJ 08534

How can I find a store that carries Goebel products?
Please use our Store Locator. Just enter your zip code and we will show you the closest stores to you.

How can I find out more about the M.I. Hummel Club?
MI Hummel Club

M.I. Hummel ®, Hummel ® and M.I. Hummel Club ®, in signature and/or blockforms, are registered trademarks of Goebel Porzellanmanufaktur GmbH, Germany.
M.I. Hummel figurines, plates and bells are copyrighted products. All products of Goebel Porzellanmanufaktur GmbH, Germany, are design-patented and copyright protected, all trademarks are registered. © 2008. View our Privacy Policy and Legal Disclaimer. Contact us at memsrv@mihummel.com